Frequently Asked Questions

We provide a 1-year warranty on workmanship from the project completion date. Any defects arising from our work will be rectified at no additional cost to the Client during this warranty period.

Yes! We strongly believe that a professional renovation and construction company must ensure all trades are WSIB insured and that every project is fully covered by the contractor’s liability insurance.

This commitment to safety and responsibility is fundamental to our operations, providing you with peace of mind and protecting both our workers and your safety throughout the renovation process.

At Urban RenoProjects, customer satisfaction is our top priority. We strive to deliver high-quality workmanship and ensure that all project expectations are met. Before finalizing any payment, we conduct a thorough walkthrough with our clients to address any concerns and make necessary adjustments.

If there are any issues, we will work with you to resolve them within the agreed scope of work. However, payments are structured based on project milestones outlined in our contract to ensure transparency and fairness for both parties. We encourage open communication throughout the process to ensure your renovation meets your expectations.

At Urban RenoProjects, we don’t believe in a one-size-fits-all approach. Our personalized renovation process ensures that every project is tailored to your unique needs, style, and budget.

• Needs vs. Wants Approach – We help homeowners prioritize what truly matters, ensuring your renovation aligns with your goals while staying within budget.

• Transparent Communication – No hidden costs, no last-minute surprises. We keep you updated at every stage, so you always know what’s happening with your project.

• Quality Without Compromise – We use high-quality materials and skilled craftsmanship to ensure lasting results, all while offering competitive pricing.

• Stress-Free Experience – From design to execution, we handle everything including permits, materials, scheduling, so you can enjoy a seamless renovation process.

• Customer-First Approach – We don’t just renovate, we build trust. Our clients choose us for our reliability, expertise, and commitment to on-time, on-budget delivery.

Yes, we make Remote Renovation possible with our centralized communication hub!

Our cloud-based project management system serves as a centralized hub for all communication to ensure that every detail of your renovation is tracked, communicated, and documented with precision.

All questions, approvals, and updates are managed through online messages and calls, keeping you informed every step of the way without interrupting your downtime.

We make the renovation process stress-free, from the initial planning stage to the final handover, so you can focus on what matters most, enjoying your time away.

We ensure your renovation timeline is met through a combination of detailed planning, clear communication, and proactive management:

1. Thorough Pre-Planning: Before starting, we create a comprehensive project schedule that outlines every phase from design to final inspections. Accounting for potential delays like weather or material availability.

2. Defined Contracts: Our contracts clearly specify the project timeline and milestones, ensuring accountability and transparency throughout the process.

3. Regular Updates: We provide consistent progress updates and address any unforeseen issues immediately to minimize disruptions.

4. Experienced Team: With skilled professionals managing each step, from permits to finishing touches, we reduce the risk of delays caused by errors or inefficiencies.

5. Change order: We work closely with you to minimize change orders during the project, as these can extend timelines.

Absolutely! Rain, Snow or Shine - We work throughout the year!

Renovation costs vary depending on the type of space, finishes selected, and the level of customization involved. To get a more precise estimate, including detailed breakdowns of kitchen, bathroom, and basement renovations, refer to our blog post on renovation costs.

Choosing the right contractor is crucial for a successful renovation. Look for licensed professionals with proven experience, strong client reviews, and transparent pricing. Always ask for a detailed contract, clear timelines, and a breakdown of costs before committing.

For a step-by-step guide on finding a reliable contractor, check out our blog: How to Choose the Right Contractor for Your Renovation.

Yes, we offer turnkey renovation services designed to provide a hassle-free, fully managed experience. With a turnkey renovation, we handle every aspect of your project—from initial design and permits to construction and final finishes—ensuring a seamless process and a move-in-ready space without the stress of managing multiple contractors.

Turnkey renovations are ideal for homeowners who value time efficiency, cost predictability, and professional oversight. By choosing this approach, you can enjoy high-quality results with minimal disruptions to your daily life.

Learn more about the benefits of turnkey renovations and how they can simplify your project.

Yes, asbestos testing is highly recommended before renovating older homes, especially those built before the late 1980s. Asbestos may be hidden in materials like drywall, flooring, or insulation and disturbing it can pose serious health risks. To stay safe and compliant, always test before starting demolition. Read our full guide on asbestos testing before renovation

We offer “Price-Freeze Guarantee”, meaning the initial quote you receive is the price you pay, with no surprise cost increases.

The only exception to this guarantee is if you decide to make changes to the original scope of work or if we encounter unforeseen issues during demolition.

In both cases, we will inform you about any potential changes. You will have the opportunity to review and approve any adjustments before proceeding, ensuring that you remain in control of your budget throughout the project.

This guarantee provides you with peace of mind and financial predictability, allowing you to plan your renovation with confidence.

Home renovations can go over budget due to material costs, unexpected structural issues, or scope creep. To stay on track:

• Get a detailed quote upfront with cost breakdowns.

• Plan for a 10-20% contingency fund for unexpected expenses.

• Stick to essential upgrades before adding luxury features.

• Work with a reputable contractor who offers transparent pricing.

Upgrades that cut energy use such as insulation, windows, heat pumps, air sealing, may qualify for municipal, provincial, or federal incentives (programs change).

Pre‑ and post‑upgrade energy audits are usually required to document savings.

Top Practices to Capture Incentives

• Energy audit before scope lock.

• Model upgrade ROI + rebate impact.

• Submit paperwork before install deadlines.

• Coordinate inspection photos + receipts.

• Track stacking rules across programs.

Don’t leave rebate dollars unclaimed, ask for an incentive review with your quote.

Our payment schedules are milestone-based, meaning you pay as work is completed, not all upfront.

A small deposit secures your project in our schedule.

From there, payments are tied to clear stages such as demolition, framing, mechanical rough-ins, finishes, and final handover.

This structure protects both the homeowner and contractor by ensuring progress and accountability at every step.